Megavisa77 Privacy Policy – Malaysia Player Data Protection

1Introduction & Scope of Privacy Policy

This Privacy Policy is published by Megavisa77 ("we", "platform") and applies to all users and registered members of the megavisa77.click platform, including all subdomains, mobile applications, and related services operated by Megavisa77.

We understand that your trust is our most valuable asset. When you register with Megavisa77, make a deposit via Touch 'n Go eWallet, GrabPay, DuitNow, Boost, ShopeePay or FPX, place a bet on an MLBB MPL Malaysia or Liga Super Malaysia match, or simply browse our platform — you are entrusting us with your personal data. We do not take that responsibility lightly.

This document clearly and transparently explains:

• What personal data Megavisa77 collects from you.
• Why we collect that data and how it is used.
• Who your data may be shared with and under what circumstances.
• How we protect your data from unauthorised access.
• What your rights are regarding your personal data and how to exercise them.

By registering for or using any Megavisa77 service, you are deemed to have read and agreed to this Privacy Policy. This Policy should be read together with Terms & Conditions us.

2Personal Data We Collect

Megavisa77 collects personal data in several ways depending on how you interact with our platform. The following are the main categories of data we collect:

Account Registration Data:

• Full name as stated on your official identification document.
• An active Malaysian mobile number (for SMS OTP verification).
• An active email address.
• Date of birth (for 18+ age verification).
• Passwords stored in hashed form — we do not store passwords in plain text.

Identity Verification (KYC) Data:

• National identity card number (MyKad) or passport number.
• A copy of your national identity card (MyKad) or passport (required for first-time withdrawals or withdrawals exceeding certain limits).
• Bank statement or proof of ownership of the payment method used.

Financial & Transaction Data:

• Payment method information used (e-wallet phone number, bank account number — stored in encrypted form).
• Deposit and withdrawal history records including dates, times, amounts in MYR, and payment methods.
• Betting and game history records — including game type, bet amounts, results, and account balance.

Technical & Usage Data:

• The IP address of the device used to access Megavisa77.
• The type and version of the web browser or application used.
• Device type, operating system, and screen resolution.
• Access log data including dates, times, and pages visited.
• Cookie data and similar tracking technologies (see section 6).

3How We Use Your Personal Data

Megavisa77 uses collected personal data solely for legitimate and specific purposes. We will not use your data for any purpose not stated here without first obtaining your consent.

Regarding marketing communications: Megavisa77 may send you notifications about the latest promotions, deposit bonuses, and tournament updates via email or SMS. You may opt out of marketing communications at any time by clicking the "unsubscribe" link in our emails or by contacting our support team.

4Data Sharing with Third Parties

Megavisa77 does not sell, rent, or commercialise members' personal data to any third party. However, there are limited situations where we need to share data with certain parties for legitimate operational purposes:

Trusted Service Providers:

Megavisa77 works with trusted third-party service providers who assist us in the day-to-day operations of the platform, including:

• Game providers (Evolution Gaming, PGSoft, Pragmatic Play, and others) — for the purposes of game eligibility verification and technical dispute resolution.
• Payment gateway — to process deposit and withdrawal transactions via Touch 'n Go eWallet, GrabPay, DuitNow, Boost, ShopeePay, and FPX.
• Identity verification service provider — for the purposes of KYC processing and age verification.
• Analytics and security services — to detect and prevent fraud, money laundering, and platform abuse.

All of these service providers are bound by strict data confidentiality agreements and are only permitted to use your data for the specific purposes set out in those agreements.

Legal Requirements:

Megavisa77 may be required to disclose personal data to the relevant authorities where mandated by applicable law, court order, or a legitimate financial crime investigation. In such circumstances, we will notify the members concerned where permitted by law to do so.

5Data Security at Megavisa77

Megavisa77 implements comprehensive technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. Key measures we have in place include:

• Data encryption in transit: All communications between your device and Megavisa77's servers are protected by TLS 1.3 with 256-bit SSL encryption, ensuring no third party can read or tamper with data in transit.
• Data encryption at rest: Sensitive personal data such as MyKad numbers, payment details, and passwords are stored in encrypted form using industry-standard encryption algorithms.
• Strict access controls: Only Megavisa77 staff who require access to specific data in order to perform their duties are permitted to do so — in accordance with the need-to-know principle.
• Round-the-clock monitoring: Megavisa77's automated monitoring system operates 24/7 to detect any suspicious activity or unauthorised access attempts to our database.
• Periodic security audits: Megavisa77 conducts regular penetration testing and security audits by independent security experts to identify and address any system vulnerabilities before they can be exploited.
• Two-factor authentication: Megavisa77 offers two-factor authentication (2FA) for all accounts, adding an extra layer of security to the login process.

While Megavisa77 takes all reasonable steps to protect your data, no security system in the world can be guaranteed to be 100% foolproof. You also play an important role in keeping your account secure — use a strong and unique password, never share your login credentials with anyone, and report any suspicious activity to us immediately.

6Cookies & Tracking Technologies

Megavisa77 uses cookies and similar tracking technologies to enhance the user experience, understand how our platform is used, and maintain the security of your login session.

Types of Cookies We Use:

• Essential Cookies: Required for core platform functions such as maintaining your login session, remembering language preferences, and securing transactions. These cookies cannot be disabled without impacting essential platform functionality.
• Performance Cookies: Helps us understand how visitors interact with the platform — which pages are visited most, time spent, and navigation paths. This data is collected in aggregate form and does not identify any individual personally.
• Functional Cookies: Allows the platform to remember your preferences — such as default bet size, favourite games, and display settings — for a more personalised experience.
• Security Cookies: Used to detect and prevent fraudulent activity, suspicious concurrent logins, and unauthorized access attempts.

You can manage your cookie preferences through your web browser settings. However, disabling certain cookies may affect your ability to fully use Megavisa77's platform features, including the login process and transaction processing.

7Data Retention & Deletion Period

Megavisa77 does not retain personal data longer than is necessary for its original purpose, or as required by applicable law. The following are general data retention guidelines:

• Active account data: Retained for the duration your account remains active on Megavisa77 and for any additional period required following account closure.
• Financial transaction records: Retained for a minimum of 7 years from the transaction date in accordance with financial compliance and anti-money laundering requirements.
• KYC records (identity verification): Retained for a minimum of 5 years after account closure in accordance with regulatory requirements.
• Technical logs and usage data: Typically retained for 12–24 months for security and technical troubleshooting purposes.
• Customer support communication data: Retained for 3 years for reference purposes and the resolution of any future disputes.

Once data is no longer needed and there is no legal obligation to retain it, Megavisa77 will securely delete or anonymise it using methods that ensure the data cannot be recovered.

8Your Rights Regarding Personal Data

As a Megavisa77 member based in Malaysia, you have certain rights regarding your personal data that we fully respect. The following are your key rights:

• Right of Access: You have the right to request a copy of the personal data we hold about you. Megavisa77 will provide a response within 14 business days.
• Right to Rectification: If the personal data we hold about you is inaccurate or out of date, you have the right to request a correction. Corrections will be carried out within 5 business days of verification.
• Right to Erasure: Under certain circumstances, you have the right to request the deletion of your personal data. This right is subject to legal data retention obligations that may prevent immediate erasure.
• Right to Object to Processing: You have the right to object to the use of your data for direct marketing purposes at any time. Objections to processing for other purposes are assessed on a case-by-case basis.
• Right to Restriction of Processing: Under certain circumstances — such as during a dispute investigation — you have the right to request that we restrict the processing of your data.
• Right to Data Portability: You have the right to receive the personal data you have provided to us in a structured, machine-readable format for the purpose of transferring it to another service provider.

To exercise any of the above rights, please contact the Megavisa77 support team by email at support@megavisa77.click clearly stating the right you wish to exercise along with the required identity verification information. We may need up to 30 days to process complex requests.

9Child Data Protection

Megavisa77 is a platform intended exclusively for individuals aged 18 years and above. We do not knowingly collect or process personal data from individuals under the age of 18.

If we determine that personal data belonging to an underage individual has been collected without valid parental or guardian consent, we will immediately take the following steps:

• Suspending the account in question immediately.
• Removing all personal data belonging to the underage individual from our systems.
• Refunding any deposits made where applicable (subject to investigation).

If you are a parent or guardian who believes your child has registered for or used the Megavisa77 platform without your permission, please contact us immediately at support@megavisa77.click so that we can take the necessary action promptly.

10Amendments to This Privacy Policy

Megavisa77 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our privacy practices, applicable law, or improvements to our services.

When there are material amendments to this Privacy Policy, Megavisa77 will:

• Updating the "Last Updated" date at the top of this document.
• Displaying a prominent notice on the main page of our platform.
• Sending notifications via members' registered email for significant amendments.

Continued use of the Megavisa77 platform after the effective date of any Privacy Policy amendment will be considered acceptance of the updated version. If you do not agree with the changes made, you have the right to close your account by contacting our support team.

11How to Contact Us Regarding Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or how Megavisa77 handles your personal data, please reach out to us through the following channels:

• Email: support@megavisa77.click — for privacy enquiries only; please include "Privacy Enquiry" in the email subject line.
• Live Chat: Available 24/7 within the Megavisa77 platform — average response time under 3 minutes.
• WhatsApp: Reach our support team via WhatsApp for more personal and urgent inquiries.

Megavisa77 will endeavour to address all privacy-related enquiries and requests within a reasonable timeframe — typically within 5 business days for standard enquiries and within 30 days for more complex data rights requests.